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Armin Cruz – His Finance Success and Passion for Volunteerism

armin john cruz

Last October 31, 2013, Armin Cruz adds another feather to his cap as he earned his Master in Business Administration. The said graduate of University of Phoenix was also holding a Bachelor’s degree in Arts from University of Texas. He is now the Vice President, Process Design Consultant at the Bank of America and possesses a Black Belt in Six Sigma and is currently enrolled seeking an Advanced/Master Certificate in Business Process Design.

armin cruz

He began his career in May of 2006 as electronic sales telemarketing representative in the legacy Bank of America, Countrywide Home Loans. Based upon the performance as an eTSR, Armin Cruz was quickly promoted to attend Countrywide’s Developmental Program.

armin cruz family on vacations

Due to the peak performance in Sales, Armin was subsequently promoted to Mortgage loan officer, and eventually to the position of Senior Mortgage Loan officer/Team Leader.

armin cruz

As a Team Leader/Senior Mortgage Loan Officer, Armin developed an innovative way to drive performance across the team, ultimately leading to the team’s success and profitability.

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Armin engineered boiler plate designs that can be customized to each loan scenario and customer to reduce time and increase productivity.

armin cruz team

The result was an increase in the team’s sales performance, and reduction of non-performers (defined as bottom 25%).

armin cruz

Eliminating the bottom 25% of performers, by promoting their knowledge and skillset catapulted the team to top rankings in the division in less than 60 days.

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Subsequent to this performance, Armin was again promoted to the role of Officer, Banking Center Manager.

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As a to Officer, Banking Center Manager (BCM) his task was to add cross-functional sales routines, operations management, as well as drive associate and customer delight. Because of his effort, he turned the non-performing center into a top performing center in less than 180 days.

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Armin’s team achieved the top three overall rank in the greater Dallas/Fort Worth Metroplex.

armin j cruz

Further, the team excelled in sales – grabbing the top spot in the market, a component of the greater metroplex.  Furthermore, Armin’s leadership routines mitigated operational risks, and internal audits of the process provided a quantitative scoring of the results.  Finally, Armin’s team tied for first place in customer delight.

 

In short, Armin’s tactics to leadership and performance created a keystone structure the executives in the market aimed to mimic and replicate.  Because of this performance, Armin Cruz was subsequently promoted to Assistant Vice President, Banking Center Manger II.

specialist armin cruz

Armin Cruz’s has the passion for volunteerism. He first started is humanitarian act in the late 1990s when for the Boys and Girls Club of Collin County.

armin cruz

And today, he still support some foundations such as American Heart Association, Habitat for Humanity, Susan G Komen for the Cure, March of Dimes, United Way, American Red Cross, and various local food banks.

armin john cruz

To know more about Mr. Armin Cruz, please visit https://www.facebook.com/armin.cruz.9

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Achieving Business and Personal Success with AJC

Armin John Cruz

Armin Cruz has recently made a mark for himself. Last, October 31, 2013 he earned his Master’s degree in Business Administration. He graduated at the University of Phoenix where he attained his master’s degree. Mr. Cruz also holds a Bachelor of Arts from the University of Texas at Dallas. Currently, he is the Vice President, Process Design Consultant at Bank of America.

armin cruz specialist

He began his work at Bank of America company, Countrywide Home Loans in May of 2006. He started as an electronic sales telemarking representative or eTSR for short.

armin cruz family

He learned the rules and functions of mortgage sales and operations, and acted as an assistant to a team of mortgage loan officers.

armin john cruz

Armin Cruz was a highly performing eTSR and was quickly promoted to attend Countrywide’s Developmental Program.  The program is about greater details on the full spectrum of loan programs available to originators, or mortgage loan officers employed by Countrywide Home Loans.

armin john cruz

The objective of the program is to prepare the trainees with the knowledge of the program procedures to meet the standards set forth in sales. As a loan officer in training/development program trainee, he set numerous sales records, including most loans originated on first day.

Armin Cruz MBA

Armin Cruz – Vice President of Financial Services at Bank of America

Armin Cruz recently achieved a new milestone in his career. He is now the Vice President, Process Design Consultant in the financial sector at the Bank of America. Last October 31, 2013, Mr. Cruz has earned a Master in Business Administration.

armin john cruz

Mr. Cruz attended the University of Phoenix to earn his MBA from July 2010 until his degree was officially conferred in October of 2013. Mr. Cruz also holds a Bachelor of Arts from the University of Texas at Dallas.

Armin Cruz MBA

Armin Cruzled a highly critical/highly visible banking center with a unique set of challenges that has proven unprofitable for years.

MBA armin cruz

Armin created a sales strategy, while also mitigating legal jeopardy with the new team. Within weeks, the team showed new life, and passion for performance.

specialist armin cruz

Through engagement (balancing accountably with motivation to drive success) Armin has proven that leadership drives performance, and breaking milestones and records is possible in any market condition, and with any team.

armin j cruz

The key is leadership, and embracing the power of your team.